axe 'n gear music's

shipping & return policies

SHIPPING:

All our items have the shipping rates shown.  However, if you live in an area designated as 'extended' or 'remote' by courier service, there may be additional shipping charges.  You will be notified of this change in rate before your order is processed with the option to cancel your transaction without penalty or to agree to the new rate.

RETURNS:

Axe 'N Gear Music offers a 7 day return period to exchange or return any non special order products. The return is for exchange only and the item must be in new condition and have original packaging and all included product at time of purchase.

For all shipped items, the customer will be responsible for original shipping charges and return shipping.  Returns must be done within 7 days for store credit/exchange only.

Reviews from our awesome customers

"It was a pleasure working with Darryl from Axe 'N Gear.  My Godin guitar was promptly shipped and arrived in perfect condition.  I would highly recommend Axe 'N Gear to anyone".

Les W. -Godin 5th Avenue Kingpin

"Darryl at Axe 'N Gear Music is more than great to deal with, thanks for everything Darryl.  I will never hesitate to buy from you first, I suggest everyone do the same".

Goeff M. - TC Electronic MojoMojo

"I'm new to Reverb and in our business one of our core values is to respond to customers that are in our store, fast.  We call it "Opportunity Response Time".  AXE responded to my request for info immediately and it was after normal business hours.  What a great way to welcome a new customer to a cool platform.  Thanks, Darryl & Axe 'N Gear Music".

Chad R. - TC Hellcon Harmony Processor & Reverb Pedal

"Great seller!  I had a wonderful experience.  Accurate product description, fast shipping.  Will do business again".

SJ - Ibanez SR650PB Electric Guitar

"Mint condition, fast shipping and packed really well.  Puts Amazon to shame!"

5-Star Feedback on Reverb for TC Electronic Nether Octaver Pedal

"Guys at Axe 'N Gear are great!  They will take care of you.  My guitar was nicely packaged and made the trip across Canada in perfect shape."

5-Star Feedback on Reverb for Art & Lutherie Roadhouse Denim Blue Parlor Guitar